What does “In transit” mean?

Your parcel is moving between facilities — and it may not update every day. Here's what to expect.

What it means

“In transit” covers everything between the first scan and the delivery attempt: sorting at origin, the international flight, customs and the local network. On cross-border parcels it's common to see 5–15 days between scans.

What to do

Nothing yet — the parcel is on schedule if the estimated window hasn't passed. Check daily at most; more frequent refreshes don't make the plane fly faster (and GetPackRoute caches responsibly to keep the service free).

When to worry

If the last scan is older than 15 days and the delivery window has passed, contact the sender (they're the carrier's customer) or open a case with the carrier using your tracking number.

Frequently asked questions

How long can a parcel stay “in transit”?

Domestic: hours to 3 days. International economy: up to 4–6 weeks in the worst corridors.

Why did my parcel go back to a previous facility?

Re-routing through a hub is normal — sorting networks optimize by flights and capacity.

Does “in transit” include customs?

Sometimes, on carriers that don't break out a customs stage. GetPackRoute maps those scans to a dedicated “In customs” badge when the text allows it.

Have a tracking number?

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