How to track your Temu order (and why the number changes)

Temu splits orders into parcels handled by different carriers — here is how to find each tracking number and follow every leg without blind spots.

Where to find your tracking number

In the Temu app or website: Orders → select the order → Track. Each parcel in the order gets its own carrier tracking number once it leaves the origin warehouse. Before that you only see Temu's internal status — the order number (PO-…) is not trackable by carriers.

Which carrier actually delivers it

Temu consolidates from China and hands off to local last-mile partners: USPS, FedEx, SpeedX, UniUni or GoFo in the US; UniUni or Canada Post in Canada; Evri, Royal Mail or Yodel in the UK. The number's prefix usually tells you who has it (SPX = SpeedX, UNI = UniUni, GF = GoFo).

Why tracking looks stuck — and what to do

Cross-border parcels go quiet for 7–14 days waiting for flights, and a new label can show 'label created' for days before its first real scan. If the last update is older than 15 days or the delivery window passed, open a claim from the order page — Temu's buyer protection covers non-delivery.

Frequently asked questions

Is my Temu order number a tracking number?

No — the order number identifies the purchase, not the parcel. Only the carrier tracking number moves through the network.

Why did my Temu tracking number change?

When the parcel clears customs, a local last-mile carrier assigns its own number for the final delivery — follow the new one, it carries the useful scans.

Temu says delivered but I received nothing — what now?

Check with neighbours and your building's mailroom, then contact the last-mile carrier with the tracking number and open a dispute in the Temu app within the protection window.

Have a tracking number?

Paste it in the box and see the full route in seconds.